We Care. We Deliver.

Need to contact the onsite team? We are here for you!

COVID-19 is officially a pandemic and social distancing is a necessary precaution. Admidst the social distancing, we are still here to serve you by phone, email and virtual connections.

Are you open for leasing?

All leasing and application processes will take place virtually through the use of our online tools. If you are interest in leasing at one of our communities, please continue to schedule a tour using the property website's online tour options; you will then be contacted by a leasing team member to set up a virtual tour option that works best for you. We are happy to help!

How do I pay my rent online?

Rent Payments can be made electronically! Please go to your property website and click on "Resident Login" to begin the process. You can also pay via the RentCafe Resident App or by text message. Please contact the leasing office for additional details on these online payment methods.
Need assistance for your impact during this crisis, please contact the office!

Below are links to additional helpful resources
 
There is a problem at my apartment. Who can I call?

Residents are able to submit work order requests at this time, we ask that residents submit only critical essential work orders through the resident portal. All other service matters will be put on hold for an interim period. There will be a series of questions that we will need to ask before entering into your apartment.

What is a Critical work order?
  • Loss of Heat or AC
  • Loss of Water of Leak
  • Loss of Electricity (specific to a unit)
  • Loss of use of Appliance or Toilet
  • Any life-safety matter
Are amenity and common spaces open for use?

The amenity and common areas within our communities are closed. This includes resident events as well as general use of common areas for business or social gatherings. These adjustments allow us to effectively clean and encourage continued social distancing, as it is our best method to fight the spread of coronavirus. We are closely monitoring guidance from the CDC and local authorities to determine when we can safely reopen these spaces.

A package and/or groceries are on the way! Can they still be delivered?

Please email or call the leasing office for more information about the logistics that are available at your community.