Frequently Asked Questions
Can you tell me what apartments you have available?
You can check out our Floor Plans & Pricing page to see which apartments are available and the price for the apartment. If you do not see the floor plan you want or the date you want, please call the property for other possible options. Pricing and availability are subject to change at any time without notice. Quoted prices are for base rent only for a 12 month lease term and do not include other fees, such as utilities, pets, or other rentable items.
Why are there price ranges for the same floor plan and how do I know what the actual cost will be for a specific apartment?
Rental prices may vary based on apartment features, date of move-in, or lease length. Prices can change on a daily basis. Our leasing consultants will work with you to help you find the home that best meets your needs.
Can I reserve an apartment online?
Yes. In order to reserve an apartment, you will need to agree to the Rental Criteria, fill out an Application, and pay the reservation fee(s). Additional fees may apply after the initial reservation fee is paid. Additional deposit(s) may be required based on results from credit history, rental history, income verification, and other rental criteria requirements.
Do you accept pets? Are there any breed restrictions or pet fees?
Yes, we are a pet friendly community. You can check out our Pet Policy to view our pet fees/deposits, weight limits, maximum number of pets allowed per apartment, and breed restrictions.
Does the property accept electronic payments for applicants and residents?
Yes. Our electronic payment platform varies based on your property. Most properties offer a free electronic payment solution for one-time or recurring bank withdrawals. Visit BellResidents.com and select your state and property to connect to your payment platform. Contact your leasing office for more details.
How do I contact a customer service representative?
Visit BellResidents.com. After you select your state and community, click on the "click here" link to contact a customer care representative or click "continue" to proceed to other resident services.
Can I submit maintenance requests online?
Yes. BellResidents.com provides an area where you can submit maintenance requests 24 hours a day. If you have an emergency, please call the property or maintenance hotline in order to get immediate assistance.
Can I renew my lease online?
Yes. Our electronic renewal platform varies based on your property. Most Bell properties offer this convenient renewal service through your resident portal account at BellResidents.com. Contact your leasing office for more details.
I am a vendor and would like to do work for the property. Who should I contact?
Please visit BellVendors.com for more information on becoming a vendor.
I'm interested in applying for a position with your property. Who should I contact?
Please visit the Bell Careers section of our corporate website to learn about open positions at our property or other properties in the area. You can also apply for the position(s) of your choice through this website online, anytime.